Frequently Asked Questions
Is it safe to make an
online booking
It is totally safe to make
an online booking with us. Our Booking Engine uses certified 128 bit SSL
and only encrypted details are ever transmitted. After making your
booking, a confirmation will be sent to your specified email address
within a few seconds.
Where can I find the
terms and conditions
Terms and Conditions
relating to various aspects of our services can be found here. If
you need clarification or have any further questions, please call us on
0208 290 0123.
Will the
vehicle be able to carry all our luggage
Please have a look at our
Services/Fleet Page to view the types of
vehicle available. It is your responsibility to ensure that you order a
suitable vehicle for your requirements. Our customer service staff will
be delighted to advise - call 0208 290 0123 or add the comment to your
online quotation request.
Do you operate from outside
Bromley
Yes, we operate nationwide
for most airport transfers and some other journeys. Please visit our
other website at:
www.acxtransfers.com
Where can I leave
feedback or make a complaint
You can leave feedback or
learn how to make a complaint by
clicking here
Do you take Credit Cards?
For your convenience we now
accept all major credit and debit cards. You can make a booking online (£3
cc fee applies, no minimum value) or you can pay by card in-vehicle at the
end of your journey (10% cc fee applies, £11.00 min value). We also
accept cash in £Sterling, $US, or Euros at Today's Travelex Exchange
Rate.
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